Metro Communications Dispatch Careers

Build a lasting, purpose-driven career

When emergencies happen, dispatchers at Metro Communications are the first to jump into action. Our employees are the calm, reassuring voices that help guide people through their toughest moments. They are the unseen heroes coordinating rapid emergency responses across Sioux Falls.

Do you have strong communication skills, stay calm under pressure, and are a great problem solver? We need dedicated and caring individuals like you. This job is tough, but incredibly rewarding—and it just might be the right fit for you. We offer extensive paid training to equip you with all the skills you need to help save lives.

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How we support our team

Our team works in the state-of-the-art Public Safety Campus located in northeast Sioux Falls near Interstate 90 and Veterans Parkway. Employees get access to a workout facility, quiet room, wellness lab, and ample outdoor space for breaks.

Highly competitive pay and insurance package, paid time off, and more.

Nena is a labradoodle who is always there to support our staff.

Start a career with advancement opportunities.

Fast-paced environment using technology to assist people in crisis. You’ll be in the action, not the line of fire.
A rewarding job that helps our others in the community.
Inclusive environment with no physical requirements or restrictions.
Employee well-being support, including Employee Assistance Program, chaplains, and peer support.

Application Process

Ready to take the first step toward a rewarding career as a Metro Communications Operator? Learn more about the application process or apply now.

Metro Emergency Communications Operators hired in 2025 may be eligible for hiring incentives up to $3,000. For more information on terms and eligibility, please contact Human Resources at 605-367-8740.

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