Commercial Plan Review

All electronic submittals for commercial permits must be submitted by using Customer Self Service (CSS). A CSS account is required to submit for electronic permit application. Please allow up to 48 hours for new account approvals. For additional information on how to use CSS, a step-by-step guide can be found on the right side of this page. For any other building permit-related questions, please contact Building Services at 605-367-8670.


Permit Fee Amendments

Effective January 1, 2023
On August 9, 2022, the City Council passed an ordinance amending the fee structure for residential and commercial permits. The minimum fee will now be $40 for any building permits starting on January 1, 2023. This minimum fee will include all permits up to $4,000 for residential permits and all permits up to $2,000 for commercial permits. The permit fees for all permits above the minimum amounts remain the same. The $40 minimum fee will include all residential re shingle permits, siding replacements, window replacements without structural modifications, and razing permits. In addition, the fees for re inspections and inspections done outside of normal hours also increased slightly. View details in Ordinance 96-22.


Commercial Frequently Asked Questions (FAQ)


What information is required to be shown on my plans at permit application?

See the Submittal Requirements documents in the Resources box on this page.

How can I submit for commercial permits or plan reviews?

All commercial permits can either be applied for in person using the application found in the grey Resources box on this page, or by using our online portal, Customer Self Service (CSS) at the link on this page in the orange box above.

Do we have to notify you that we have submitted a permit application?

No.  A notification is automatically sent to the Plans Examiners when the application process has been completed.

How long does it take for the application to be processed?

An initial review of the submitted documents will be completed within one business day of application.

How do I know if my application has been recieved?

Permit and plan review status can be found at any time during the process by using CSS and looking under “My Permits.”

What happens once my permit application is submitted?

A plans examiner will review the submitted documents. If the plans are complete and depending on the scope of work, the plans may either be routed for review, or the permit may be invoiced and issued. Routed plan reviews require a plan review fee, and the applicant will be contacted for payment prior to routing. If additional items are required, the plans examiners team will contact the applicant to communicate those requirements and future action.

See the Commercial Permit Process Flowchart in the grey Resources box on this page.

Is there a plan review fee?

A plan review fee will be assessed if the scope of the work requires a routed plan review. If the review does not require routing, the permit will be invoiced upon completion of the review by Building Services. The Plan Review Fee Calculator can be used to estimate plan review and permitting costs.

How do I pay an invoice for a plan review or permit fee?

An email notification will be sent to you when a fee has been invoiced. The invoice will be available to be paid on CSS by debit or credit card. You may also pay the invoice over the counter at City Center.

If a routed plan review is required, do I have to submit to other departments for their review?

No. A routed plan is reviewed by six departments: Building Services, Planning and Zoning, Fire Prevention, Geographic Information Systems (GIS), Health Department, and Engineering. Comments made by individual departments will be communicated directly to the applicant by the respective departments.

See the Commercial Permit Process Flowchart in the grey Resources box on this page.

How long does plan review take?

The length of time needed for each plan review is dependent on the complexity of the project and the projects in line ahead of it. Routed plans are reviewed in the order they are received.

How do I find the progress of my plan review?

The status of each plan review is available on CSS in the permit record under “Reviews.”

What happens when all departments have completed and approved their review?

The permit will be invoiced and the applicant will be notified. The invoice can be paid by using CSS or over the counter at City Center. Once the permit fee is received, the permit will be issued.