Pay a Utility Bill
Billing Information
Water meters are read monthly to determine water consumption. Most meters are read remotely, which means a field technician does not have to enter your property. If an actual meter reading cannot be obtained, an estimated reading will be used. Usage is calculated in units of 100 cubic feet (CCF), which is equal to 748 gallons. Bills are generated monthly and are due 21 days after the bill date. Accounts will be assessed a late fee if payment is received after the due date.
Pay Your Bill Online →
Water Service Reconnection Waiver
A Water Service Connection Waiver must be completed prior to service reconnection if an adult is not present at the residence at time of turn on. The waiver authorizes the Water Division to restore water service without anyone home, releasing the City from liability for any damages. The waiver can be completed online with the link below.
Submit Water Service Connection Waiver
Payment Options
Credit and debit card payments include a card service fee.
Sioux Falls Utilities offers a variety of payment options:
- In Person: City Center, 231 N. Dakota Ave., during regular business hours.
- Cash
- Check
- Credit and debit card
- Automated Bill Payment Plan (ACH)
- By Mail: Pre-addressed envelopes are included in your mailing checks.
- Online: Visit onemeter.siouxfalls.gov for a variety of options, including:
- Automated Bill Payment Plan (ACH)
- Credit and debit card
- Digital wallets (Apple Pay, Google Pay, and PayPal)
- E-Check
- By Phone: Call 605-367-8131 and use our interactive voice response system to pay your bill with a credit or debit card. Be sure to have your bill available to access your account and follow the voice prompts. (Available 24 hours a day / 7 days a week)
Resources
Automated Bill Payment Plan Signup & Authorization Form
Landlord Continuation of Service Agreement